Shipping policy
Shipping Policy
Thank you for shopping with Maison Noir Luxury. We aim to deliver your purchases to you as swiftly and securely as possible, ensuring they reach you in perfect condition.
Shipping Destinations
We proudly ship our items worldwide to ensure our customers around the globe can enjoy our curated selection of luxury goods.
Shipping Methods
- Within Europe: For deliveries within Europe, we use trusted services such as bpost or PostNL to ensure your items are delivered efficiently and securely.
- Outside Europe: For international shipments outside of Europe, we partner with DHL, a global leader in logistics and express shipping.
Shipping Costs
Please note that all shipping costs are the responsibility of the buyer and will be calculated based on the weight, dimensions, and destination of your order. Shipping costs will be displayed at checkout before you finalize your purchase.
Shipping Time
Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information. Please allow the following estimated delivery times:
- Within Europe: 3-7 business days
- Outside Europe: 7-14 business days
Please note that these are estimated delivery times, and actual delivery may vary depending on customs clearance and other factors beyond our control.
Customs and Import Duties
For international orders, please be aware that customs and import duties may apply depending on your country's regulations. These charges are not included in the item price or shipping cost and are the responsibility of the buyer. Maison Noir Luxury is not responsible for any delays or additional charges due to customs clearance.
Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery. You can track your order directly through the shipping carrier's website using the provided tracking number.
Questions
If you have any questions or concerns regarding shipping, please feel free to contact us at contact@maisonnoir-luxury.com. Our customer service team is here to assist you with any inquiries you may have.
Thank you for choosing Maison Noir Luxury. We appreciate your business and look forward to serving you.
Warm regards,
Maison Noir Luxury Customer Service Team